Wednesday, April 11, 2007


The past month has been a tiring one and I am looking forward to when things settle down at the shop and we can really get into the groove of doing what we do best: Providing for our customers.

I think it is important in every business to know the people you serve, and know them well. When you're having a bad day and you want to go home, it is much easier to enjoy work when you genuinely care for the people who come into your establishment. When the first thing you want is for them to be happy, then it is that much easier to go the extra mile for them and to have fun doing it.

So it's frustrating when you can't do everything you want to do for your customers. When they only need one more skein of that perfect colour. When a gal needs the one size of needles that we're out of. When the last stitch markers just got bought and somebody wants to start an epic piece of lace.

I just want to say thank you to all the people who come into the store, even just to check us out, and I hope that someday I will know all your names, have all the answers, and always, always have that last skein that you need or the last set of double points in town.

Until that day, I hope that you will have as much fun coming into the shop as I do working there. I feel lucky every time I talk about work with people, because I don't have a job. I have a beautiful community which I feel privileged to be a part of.

I think I speak for all of us when I say,
Thanks to the Carols, Larissa & Martin & Sebastion, Surena, Suzanne, Kim, Betty, Victoria, Michelle & Isabelle, Jan, Kabira, Heather, Donovan and her girls, Mary, Suzie, Marnie, Kathy, Ellen, Momma's Night, Tuesday Night SnB, Thursday night SnB, every guy who ever came in to pick up a pair of needles for the first time, and every knitter that I've ever met. Y'all are the best people I know.

- Rodger

1 comment:

Bahar said...

You have always been super nice and helpful every time I've been to the store. Keep up the great work you're already doing.